Awkward moment for Steve to inform customer and then try and get paid after giving the customer the terminal news

i just dont understand how people especially bike riders dont get how important oil changes and levels are

Wow….just the basics that most riders should be able to do on their own (oil and filter). I could see you were genuinely concerned about this and the outcome of this customer’s bike. Expensive lesson here riders!
Steve pretty much knew the outcome here even before he took that side panel off.

I have a 94 Triumph Sprint 900 and it gets an oil and filter change every year. In storage for a few months over the UK winter period. Always on a trickle charger. Garage stored with E5 fuel in the tank and fuel stablizer. The bike drinks a little engine oil every 1k miles or so, so i keep it topped up. To let your bike run dry of oil and not be bother to check it before you call someone, is just lazy.

Oil and filter..the most important service item for any engine.

Imagine spending the time tarting the bike up with random crap like the headlight cover and white lettering your tyres, and missing the most basic of checks. Honestly.

We need another video from you this week steve to cheer us up after that 😢

This is like watching an episode of "Just Rolled In". I am just starting the process of writing a service guide for modern Triumphs to compliment my guide to the 60's ones.

Oh dear - negligence on the part of the owner.

An absolute tragedy, bike is gorgeous and died of neglect. That's hard to take, condolences to the owner.

C´mon guys, it´s not so difficult to take a look to the oil level from time to time.

Hmm option 1 if customers wallet is full.... Total strip down and rebuild.
Option 2 replacement motor
Option 3  break for parts😒
Keep your thermals dry and may the winter be short and kind. 👍

great job lad but owner should have known got to keep on top with oil filter changes any lives on it keep up the great work

Strange that the owner did not notice that all was not well. Oil does not just disappear, it has either leaked (there would be signs of this) or it has been burned (blue smoke)

small ceremony close friends only

👍

One of my favourite bikes , the only thing i don't like is thr plastic oil pickup on the sump .

When I worked at City Motorcycles in Cambridge years ago, we came across several break downs/ call outs where the owners didn`t even know how to, or couldn`t be bothered to check the oil on their bikes.  Obviously they were all seized engines.

LOL fit parts before checking if engine turns over.
Good one mate.

A damn shame. I'm getting a bit creaky at 67 to be riding through autumn and winter, so I changed the oil and put BP petrol {the E5 there has no ethanol at all}, together with fuel stabiliser until April next year. I have a heated garage but would cover the exhausts with plastic bags and elastic bands otherwise. It's good to rotate the wheels from time to time, and pump the forks up and down to make sure the seals don't dry out too. Got a new battery with a maintainer on it as well. Routine stuff, to avoid disasters like this one.
Best regards to all from Wales and have a good Christmas.