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We Scored Malaysia Airlines' New A330neo Business Class Across Five Categories

Business Traveller

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In this episode of our airline ranking series, Business Traveller aviation expert Jonny Clark puts Malaysia Airlines' new A330neo Business Class to the test on the long-haul route from Kuala Lumpur to Auckland, New Zealand.

We break down the experience across five key categories, scoring each out of 10 to calculate an overall percentage rating. From the seat and sleep experience to onboard dining, Wi-Fi, amenities and the ground experience, this is a clear-eyed look at what Malaysia Airlines' brand-new flagship business class really delivers.

Whether you're planning a long-haul trip or simply curious how Malaysia Airlines' new A330neo stacks up against other business class products, this review gives you the full picture.

Categories reviewed:
• Ground Experience
• Seat & Sleep
• Dining & Service
• Amenities
• Wi-Fi & Tech

Let us know in the comments: How do you think Malaysia Airlines' new A330neo Business Class compares to the competition?

Chapters:
00:00 – Intro
01:10 – Kuala Lumpur International Airport
01:48 – Golden Lounge
02:47 – Boarding
02:56 – The Cabin
03:28 – The Seat
04:32 – Inflight Entertainment
04:58 – First Impressions
06:40 – Take-off
06:48 – Amenity Kit
07:23 – Dining
10:57 – Final Score
12:44 – Summary

9 Comments

@alvinfoo52 2 months ago

There is private mercedes car transfer service specially for business class passenger to transfer between main terminal and satellite terminal. It is great

@thejohnlast 2 months ago (edited)

Was the Mercedes car transfer not running? That's fun to do.

@markjones2781 2 months ago

Hi,

I'm booked on MH148MEL to KUL at the front of the plane late in October. Out of idle interest, I checked out their menu for the flight. The website details breakfast and lunch options even though the flight doesn't depart until 3:10pm. Any ideas what this means? Like satay and nasi lamak is good with me anytime of day. But these don't ring true as late lunch or dinner options.

@delboy6607 1 month ago

Thanks Jonny very helpful as it is an option for us out of AKL next year using QF One World points.

@skenrichment7806 2 months ago

should give ratings based on price of ticket vs service and quality received

@Rupert-j4g 1 month ago

MAS should not have allowed economy class passengers to use the toilets in the biz class section. Based on my travel experience, this would not have happened in other airlines, especially SIA, where the rules are strictly enforced.