"respect is earned not given" then crashing out that you are being ""disrespected"" is crazy work

as someone who worked at Home Depot, customer service is deeeepllyyy ingrained in you. she had to have been being horrible for them to escalate to that point.

I was at a store when i got this notification and then a worker named "max megas" came up and bit my phone outta my hand to started drooling all over it and then he barked and then katie came up and pulled his leash away from me. 10/10 encounter

Employees should be allowed to snap back or ignore them completely. I'm so tired of managers allowing rude people to disrespect their employees.

i love the guy just ignoring the man being rude i wish i had that audacity

I work at a place where I'm legally required to ID. A lady pulled up with her daughter in the passenger seat in my drive thru, and had her passenger make the order. Two drinks and a can of dip. I asked for the ID of the girl giving the order. She didn't have it. "I'm sorry, I cannot make a sale without an ID." The driver started yelling about how, "Well, it's for ME! I have MY ID!"

"Ma'am, she asked for the product, I need her ID."

This lady, about in her 40s, started hollering and berating me, running her mouth about how I'm "ugly" and everything under the sun. So I shut the window and thought that'd be the end of it.

Nope. She left for ten minutes, pulled back in and came inside the building. "I spoke to your manager in the store about you, you're going to serve me!" [I work with Brookshire Brothers in the Tobacco Barn.] Considering I didn't get a call, I didn't believe it. She started berating my employee, so I told her she needed to leave. She stomped out, and this supposed 21 year old, [for context, I'm 19 and my employee is 18.] Poked her head in and threatened to beat our asses while hiding behind the door. Needless to say, they are both criminally trespassed because our safety was threatened.

I scrolled down to the description and saw hairy burger and i am kinda scared cause I haven't reached that point of the video yet

3:36 as an ex mcdonalds employee the pies are like the easiest way to placate angry customers. Only the manager can give them away but it isn't a huge loss because so many of them have to be tossed from being in the warmer too long anyways. I can't even count how many pies I had just be sent home with because otherwise they would just go in the trash

10:53 "FIRED! FIRED! FIREDDDDDUH" Reminded me of that scene from Cat In The Hat. 😭🙏

as a former retail worker, he probably paid with debit and they're asking because they don't want him complaining later because the refund takes longer to reload onto the card than it would to just give him the cash back.  they're trying to be conscientious of him!  also the 'pay with debit and then request a cash refund' is also often a scam to get a double refund.

I quit my previous job because a customer yelled loudly enough to make me temporarily lose hearing in my right ear. All I did was ask him to repeat himself because he spoke too quietly.

13:36 if you tell someone in nyc to go back to their country you’re absolutely getting jumped 💀 being racist is in fact NOT a nyc thing idk what the hell that woman is smoking. It’s the complete opposite actually.

The other day I had a lady yell profanities at me and two other associates as well as threaten to break the wrist of another associate just because we couldn’t clean her ring in store.

11:39 she makes me so reasonably angry

As someone who previously worked mcdonalds, the times are so important. If you weren't quick enough to get cars moving and orders off the screen, you get in trouble.

Its not hard to just pull straight ahead.
You can't serve the order off screen either because the sensors at the windows keep the times going too, that's why we are so big on pulling cars ahead.

I've gotten threatened over asking someone to pull ahead, it's actually insane.
Quickest way to get banned from a location, but my gm refused to ban anyone, even if they threw a drink at me.

3:41 His "sure" made me unreasonably angry.. like, bro at least say a simple "thanks". I swear, most fast food workers have the patience of Saints.

10:23 the way she’s being discriminatory against people who aren’t doing anything to her & how she isn’t able to spell lose, proves that she’s an idiot

8:21 i laughed when he did the womp womp motion lmao what a king

20:04 bruh if it hurts your business then don’t hire and keep a dude that harasses your customers… like HELLO ?!

it pisses me off that he got that apple pie. it's just telling him this childish behavior works in his favor.