You gotta do both.
Sometimes you have to react
and show anger; otherwise, you
will be disrespected, and there are
times you have to stay calm and respond
accordingly and even walk away and ignore.
I do both.  Depend on the situation and context.

Robert is very sensible and mature man.

May God bless you sir, a true genius a legend, your words will last forever

I find if my nerve fails me then asking questions continually is a good way to deal with the situation. It won't command respect but it will give you some breathing space.

The other week some homeless guy approached asking for money. I was zoned out and not in the mood for confrontation. So after he made his case I gave him a right grilling on his story. So you were given money (from the benefits office) for accommodation but not enough for food? So how come you can't get access to internet today but you can tomorrow to get your income? Why not do it today? Etc. And during that grilling I felt my energy come back and then said 'I'm not giving money to a stranger.' I was geared up and ready to go but he simply said "well you don't have to" and then went and bothered some guy in front of his young son.

Basic influence skill put the name and face of someone known  as a professional in it. People will watch 😮😮❤

Author, you dared to place putin's picture as a man who people respect, don't dare disrespect??? You sure you should be making videos re how to deal with abusers? Do you know what's happening globally and do you see past your nose? 🇺🇦🇬🇪🇬🇧🇮🇱🇱🇷