I purchased my hearing aids from Costco.  I have three Jabra.  They let me try several to see which I was comfortable with and I chose Jabra.  They were about a $100 more than Phillips.  I have had them tuned by phone several times ,since I live 30 miles from my nearest store.  I shop Costco about once a month and leave my hearing aids at the desk when I come in.  They clean them and check them and they are ready when I check out.   I feel the savings of about $5,000 was well worth it over what my wife spent for hers.

Costco is far superior with their testing protocols.  They perform Real Ear Measurements which only 30% of other clinics or audiologists perform.  They don’t nickel and dime you every time you walk in.  Amazing service.

Hearing aid recommendations for seniors..
1. Rechargeable only. Many people find batteries to small, confusing and fiddly.
2. Volume controls on the charging case. The controls on the hearing aid itself are nearly useless for anyone over 50. The buttons are usually small and hard to find for old, stiff fingers.
 Apps can be even worse for people struggling with cognition, memory loss and tech that advances twice as fast as they decline. Programmers are to young to notice or care.
 Apps should open right to whatever the user uses most, like volume. Anything else can sit in the "why waste my time folder".
 And as always, the app icon should look like a hearing aid, not the latest logo the advertising guys think looks "cool"
3. BLUETOOTH, should be AUTOMATIC and in the background. The user should not even know it's in use. The user should never have to run through multiple windows just to use it.
4. Reviews should be done by the age group using it, and be tested on  "newbee's". That is, someone who has never used one and this is new to them. Only then can you actually see how "user friendly" the product actually is.
Thanks for listening  KRASH

Years ago I joined Costco so I could take my mom for a hearing test and hearing aids. I was pleased with the exam and purchase that followed. They were great.

I went to a Hearing Aid shop to get a free hearing test.  There were so many red flags that I decided to either go to a group associated with my ENT or Costco.  One of the redflags was when the hearing aid specialist that was administering the test came in to check if the button was working and shook it to fix it.  I asked him for a quote before I left for Sharkey hearing aids and he just wrote some numbers on the back of his business card.  I do know for a fact that there is a bit of scamming in this industry and I might be on the overly cautious side but no way was I falling for that.

I have been to hearing aid specialist clinics and purchased hearing aids in the 4-5 thousand range and was never completely satisfied. I then heard about Costco and decided to try them. The experience at Costco was far superior to all the other audiologists. The downsides you mentioned were non-existent at Costco and l am totally satisfied with my trips there.

Had two tests with audiologists ($4000 to $12,0000) and one with Costco. The test at Costco was by far superior. I’m getting my aids at Costco. $1600.

My family physician recommended Costco after I expressed my reluctance to spend $3-$5k for hearing aids four years ago when tested through an ENT office's audiologist (AuD). Had my exam today and was pleased with the service. The Costco option prompted my landing on this video among other web sources. Thank you for your review; very helpful.

Interesting to see there are still so many people undergoing the Costco “conversion.” Happened to me 8 years ago. Given the Costco liberal return policy, don’t take my word for it- just go and do it. Their testing facilities blow away everything I’ve ever experienced, and the prices are a revelation compared to a regular hearing aid store.

One and 10 people by hearing aids from Costco nine out of 10 people return to Costco

You underestimate the quality of the trained technicians at Costco. I have purchased three pairs of hearing aids at Costco and never had any issues with the techs or with the computerization of the hearing assessment. All things being equal, when you factor in PRICING, warranty, returnability, service and the availability of top name choices ( you can try all the models in store) Costco should be on top of the list.

I’ve heard that Costco has discontinued the locked hearing aids. But you should ask to be sure my information is correct.

When my medical center audiologist was giving me the results of my test, he mentioned that Costco was a popular option. I had never heard about Costco's hearing aid program, so this was interesting.

I have had Costco hearing aides for over 7 years. The delay for an appointment has never been more than a week. They still support my hearing aides. I did in the first hear lost one hearing aid. I walked into Costco no appointment with our a problem. The hearing aid arrived in 3 days. They are great.

I have hearing Aids from Costco and the y are unlocked.  My outside Costco Audiologist was able to re program them and even send them back to the company for repair.
So the Costco hearing Aids are no longer locked.

For about 6 years, I had a set of hearing aids from an ENT facility. They never helped me much and the technicians there didn't test how they were functioning. After losing one, I decided to go with Costco.
The hearing test showed that my hearing had deteriorated to where I had 70-80 db loss in the highs. The Costco technician suggested the Jabra hearing aids for me. They were 1/3 the cost of the ENT doctor's hearing aids - and they work so well that now I hear as well as before I did a lot of rifle shooting as a kid! I can now hear speech over any fans running, where before, if there was any fan sound, I could not hear someone talking to me. They have been readily accessible on the spot if I have a question or two. I very highly recommend Costco for your hearing aids. YES YES YES.

Thank you for the insightful and unbiased review.  Very helpful.

My most recent experience with Costco has been terrible.  I tried two different brands.  I first picked Jabra, I use the Blue tooth constantly because of my Tinnitus.  The sound quality on the Jabra was dismal at best.  Everything sounded like it was playing in a tin can.  After wearing them a month, I took them back.  Then I tried the Rexton.  The Rexton Hearing aids sound when just listening were excellent, “S’s”, “T’s were very sharp.  However the minute you used the Blue tooth to talk on the phone, the hearing aid volumn would cut down, sometimes dropping one or both from the phone.  They would do the same thing when I used them to stream music, or listen to white noise. I returned both to Costco.

The hearing tests that you showed that Costco does were far more than what I was given 5 years ago when I first approached hearing aids at an audiologist through my insurance!  They only did the tone test.  I will go to Costco this time.

Excellent review thanks. I’ve had two different sets of hearing aids from Costco. One Pro is while traveling you can go to any Costco to have your hearing aids fixed or adjusted. This happened to me a couple of times.