Hi Hannah. There’s absolutely no excuse for dirty carpets, dead flowers and plants on the private terrace, stale snacks, wobbly handles, chipped paint, manky room menus etc in a luxury hotel. It may be a gorgeous building but you know how the saying goes- all fur coat….! I was not impressed and the summer prices are shocking for the standard. Have to add that I hate to see beautiful birds stuck in cages !! It’s a big NO from me!

A massive no for me. Wild animals being exploited and kept in poor conditions - just no! The whole place has a really shabby vibe, and not in a chic way! Thank you for the review, though, Hannah, because now we now where NOT to go. Overpriced, underwhelming and exploitative (of both guests and captive animals).

Oh wow. Filthy carpet, dirty windows, broken furniture, cigarette butts in weed filled flower pots, water rings on the marble, cruelty to the birds, and no scenic walk. Not worth the money you spent. 6.8 was generous, Hannah!

The hotel management have as much respect for their guests as they do for the imprisoned owls and kite. Disgusting.

It could be £100 a night and I'd still be annoyed at how dirty the room was! 😬

Big fat NO on this filthy one,  I also got very upset about the caged birds.

Speaking as an ex-hotel manager, the Housekeeping & Maintenance departments need their arse's kicked!   The cleanliness standards there are barely three star levels and certainly not good enough for the prices charged.  At the summer rate of £2500, you could afford to have a maid cleaning just four rooms each but do it perfectly.

What an insult to their guests! To expect to get away with filthy surfaces, caged birds of prey, lack of any effort to personalize the experience and to charge those prices??! The owners should be called out! How horrid and sad. Why would anyone return a second time???

Total money grab, not bothered with details, not bothered with cleaning properly, not bothered by  local history, not bothered to landscape grounds, not bothered to use  local brands etc etc. Just a cash cow

I follow Josie, who lives in the Cotswolds. She is frequently here, so I was excited to see you review this hotel. A parallel universe for influencers vs the common people. Soz Hannah 😔. Btw…the caged owl was enough for me to pass. What a lonely existence.

So many reasons not to stay there. Dirty, inhumane treatment of birds, lack of service, lack of care, price gouging. No way.

Feels like Hannah needed to pack her vacuum cleaner, screwdriver,  window cleaner and trowel for this stay.

I’d be wary of eating any food prepared at that place. If the areas guests can see are so disgustingly filthy, I dread to think of the state of the kitchen.

"Hotel staff being busy" is NOT an excuse for anything.  It's the hotel's responsibility to ensure everything is kept up to standard, especially at 5 star, if that needs more staff or staff that work harder then get them.  I found the whole place depressing, decor, furniture, food, lighting, grounds, everything, wouldn't stay there if they paid me.  Oh, and I hope they have a license for those owls otherwise it's illegal.

The title of this video should be 'I'm shocked that this hotel keeps caged animals!'. I would encourage you to report the animal cruelty to the RSPCA and contact the hotel to say that you oppose this abhorrent practice. They need to know that capturing animals and keeping them in tiny cages for guest entertainment is not acceptable in 2026. I'm appalled.

What a revoltingly filthy place. It's insulting to their guests to charge them so much money and not even bother to provide clean accommodation.

Hannah, I live near this hotel and also work in luxury travel and hospitality circles. Estelle Manor doesn’t generally enjoy a great reputation and has had a lot of teething problems. That said, there’s just no excuse for poor cleanliness in any hotel at any price point. 😬

The environment for those poor birds with zero enrichment is a disgrace

Like a circa 1900 menagerie

What a horrible thing to trap an owl in a small cage

To see a barn owl in a cage REALLY upset me.