Never knew the McDonalds register layout was so complicated. Now I know why they looked so lost when we order from the cashier

makes me realize how unnecessary complicated this all is. Seeing self ordering stations in fast food is a game changer.

Keep in mind that y'all can't see the customers faces. When you're on the till and reading customer emotions, especially their impatience, it can feel way more intense and fast paced.

They spent so much effort making those self ordering screens that are extremely clear, efficient, and simple to use. Why not just give that software to the cashiers?

The Canadian format looks so much more complicated compared to the one in the U.S.

Thank you for sharing what happens from the POV of the cashier. I know what to be mindful of when they are looking for the buttons and dealing with all of the funky machine things.

2:21 "He's paying for me too" - "Inaudible mumbling" - "Err, yes you are". BROOOOO

3:43 "Are you ordering the whole menu"

Makes me realize how much easier it was for older diners to write down people’s orders on pieces of paper and hang them up for the chefs to cook. I wish McDonald’s did that these days, but the kiosks make it 10x easier

Person didn’t didn’t have enough for their drink. Bro still doesn’t hesitate to give her the drink without a word. real one

“I want the meal but no drink” 😂

How rude for the customer to not even thank you for giving them a drink without having enough money.  That was very nice of you to do.

Im glad theyre adding self service machines to McD's now. Takes a lot of stress off of the staff, allows more customization, and is just better for people who are socially anxious.

the self ordering kiosk is such a big help, it speeds up the process. the only slow point is in receiving because some customers don't get their tray of meals right away when called, causing the server to shout the number louder.

This makes me feel a lot better about myself seeing him have a hard time finding the items on the POS. Tried it on my second day and couldn't do it lol

when I was 18 I got my first job at Mcdonalds. the manager just threw me on the POS and said it was simple to "just read it." i quit after 5 days cause that shit was too damn confusing

The menu looks like a really confusing game at the casino 💀

I work at McDonald's and I never knew how to operate this machine but thanks to you I managed to understand it thank you very much a superb video ❤

Turns out working in a fast food restaurant is just as unglamorous and soul-crushing as one would expect. No wonder fast food restaurants have a hard time finding employees.

9:15 its these customers that i hated while working at mcdonalds