Just imagine if all you got was about ten minutes training before driving a car. If they just told you the controls and sent you on your with ‘don’t forget to drive on the left’ there would be accidents everywhere.

Personally, I believe the way you handled that was admirable. Also at 1 minute into the video, she nearly gets thrown off the back and would have gone in between the boat and the key heading.

He didn’t even have the decency to pop over to apologise.

Just a typical day on the Broads I’m afraid, happens all too often no sense no respect, kept your cool better than I would

I thought the first hit was bad enough, but when I saw him coming back for a second try, i though "it's like the gift that keeps giving".😮

I agree with Miles: I don't know how you kept such restraint and composure?!!!!! Glad to see rangers arrived and hope you you have been sorted with all suitable recompense!

Trying to moor into the tide is always going to be more tricky, which is what I suspect what was going on here. Leaves his mooring rope trailing at 4:00 is a good way of getting it wrapped around the prop. What a disaster!

Was up on the Broads rowing a few weeks ago, heard there were a lot of first timers taking boats out, this is a classic case of thinking you moor a boat like parking a car, great to see the rangers take over before anyone got hurt.

We hired this boat it has bow and stern thrusters it was one of the easiest boats to moor up. That was absolutely shocking to watch.

I think the word "Shine" slipped off between Moon & Enterprise on the boat's name

I know this is a few years old now, but maybe boatyards should only hire certain boats to first timers. The broads is meant to be enjoyed by all, experienced and non experienced.

Agree with comments about poor handling skills, but we all had to learn and we all made mistakes .......

do not tar and feather all of us who hire with the same brush been going 7 years never caused any damage to another boat or hit one but i do agree that was very bad and clueless i have seen private hit hire so lets not be too quick to judge
he handled it very well i would have gone a bit more crazy lol

Sadly, that's why I sold my boat on the Norfolk Broads. The amateur boat hirers cause too much damage.

Fair play for keeping your cool, So this sort of video proves this 1hr training is not worth a jot, same as some people can drive instantly and some need 300 lessons. We were at Richardsons last year and a boat on its training run broke the quay boards he hit them that hard/quick and he was still let out!   We were there in Sep 2021and it was horrible got out of the boat yard and ran South as quick as possible lol. We have been coming to the Broads from about 1996 and we both hold ICC's and love it there and our kids do to but the North is just bumper cars when its busy

seen things like this years ago, not as bad but have jumped on boats and taken over before to stop shit like happening.

Unbelievably bad. However, it may have been his first time mooring such a big high windage boat, possibly even his first time hiring, so a difficult one to call. That said, he should have been told by the Richo`s staff to always try to moor up while steering from the top, that way, he (or she) can hear people giving directions. Clearly, it`s not advisable to do a first time hire on such a boat, as in windy conditions, they are very easy to get taken, which looked like what was happening at times.

Where was the crew of that hire boat initially?  Never did we allow our crew to act as passengers during mooring and casting off. Of course, you can't control behaviour once they've left the yard and I don't hold with people blaming the yard as they have no idea what tuition has been given but I am lead to believe that nobody leaves Ricos without a good handover. And nobody leaves without a lifejacket either and these were conspicuous by their absence too.

Can't understand why he was inside, far better viability from the steering position on top,

Ah yes there he is at 2.49
Mr "get involved".....