The real problem with BK is the utter lack of STANDARDS.  Each store is hit or miss.  Each meal is either AMAZING or deadly.

I'm trying to figure out how Arby's is still in business.

When there’s two potheads running the store, it’s $30 for two meals, a 20 minute wait, and the fact that it might be inedible is a big factor

I think the fact that a fast food meal is almost equivalent in price to a normal restaurant meal that makes sales shrink. 9 dollars for a fast food burger is insane

When I was a kid in the 70s, BK burgers were flame broiled and the burn lines were real. As in actually cooked over fire

A Burger King manager towed our car out of their parking lot in 2005. Haven’t been back since.

It’s the customer service. I’ve never been to a Burger King that had friendly employees/professional atmosphere. A BK opened in my town and within a year it went out of business, which is insane considering this is a university town with countless thriving restaurants. People decided to stay away from BK because the employees were rude and the food wasn’t quality. Nothing was ever fresh.

Burger King used to taste fresh. The meat used to still have some juice in it, the toppings used to be crisp, and now the meat taste like it’s beef jerky, and the toppings are at least several days old.

Like literally everywhere else, when your prices skyrocket and your food quality drops into the toilet, nobody is going to want to eat at your establishment anymore because why would they.

The biggest problems with burger king is poor service, poor advertising, and horrible fries.  Fix those, I'd bet they would contend for number 1.

I went in to a Burger King a few years ago. A manager was in the back of the lobby doing paperwork. I could see someone mopping in the back. I stood at the front counter for five minutes and finally just left. That Burger King is now closed. I wonder why!

The answer is simple and it applies to all fast food places: We are paying much more for lower quality smaller portion meals than we were a decade ago.

That's it.

The problem with Burger King is that franchise owners aren't paying any attention to what their stores are doing. Which is wild, because if you are an owner, and that's your investment, you should want to make sure your store was running at 100%, and not so far down that a single employee is running the place for two full shifts. I worked for a BK franchise back in the 90s and I had something similar happen back then (it was 3 people on an EXTREMELY busy night), so I couldn't imagine having just ONE person doing it.

Ok. To get a meal at fast food, now is more than $10. Chillies has 3 for me for $10.99. A half pound burger.  2 sides and a drink. Fast food cant compete.  Also Longhorns steak house has a lunch special for 10.99 that has a half pound burger and 2 sides.  Fast food is way more expensive

The only real complaint i've always had with BK is that I can't seem to get a hot burger no matter where I purchase it. It's always a lukewarm patty at best. I want hot meat, hot cheese, and hot bacon. Serve me a hot meal.

I worked at a BK in the early ‘90s. it was popular back then. I worked breakfast and lunch. We had long lines and long drive thru lines. But were were quick and kept up with everything. I actually didn’t mind eating there. There were enough employees and many times, people got their order by the time I gave them back their change.

I prefer burger king over McDonalds

Yeah, back in the day I would like Burger King but right now the food doesn’t taste good

Terrible service is one major problem at BK. The workers behind the counter could care less about the customer.

Any older people out there (like me), who remember when Burger King had their own characters and miniature stories (like how McDonald's did), way back when?  The Burger King was the main protagonist (of course) and the main antagonist (though only in a kid-friendly, comical fashion) was the Duke of Doubt.  I actually liked those commercial plots for kids from BK as I did from McD's when I was a little kid.