"..regrade your upgrade to a downgrade.." genius!

"why not, you get free ring-dings"
"Oh Piss Off!"

Cracked me up big time

still easier to understand than Tmobile customer service

Imagine asking to speak to a manager and then the manager ends up being even worse.

For a free ring ding that's a good deal

3:08 almost says "im happy with my current dealings" lol

18 free texts and a couple ring dings! thats a damn good deal

Love it at 3:07 when she almost says I’m happy with my current “dealings” 😂😂

"i was wondering if you wish to downgrade your upgrade to a grade that is higher than your current grading" lmao!

I love it when he says "but why?"

fonejacker is a true legend

I like how the script was repeated by the manager and then she broke.

Still a better deal than my iPhone 7 😂

It doesn't matter how many times I watch this, it's always hilarious! Unlike current 'comedy'! I just love the way she gradually gets more and more kids.

£42 for the first month, £92 for the second month and an off payment of £18.50. That’s a shite deal haha.

3:01 'What I said' I've used this a few times and it works

Images for this are brilliant, the multinational pram 🤗🤗

The girl is the star of the clip!

Hhaha love this one. Her accent is peculiar though, blending south east of England with a strong south Walian burr.

Absolutely hilarious. We need this show back😂😂😂. I also noticed she ended up with more children as the call went on.