This time, I stayed again at the Hamamatsu Marriott, a hotel I stayed at when it first opened and gave a rather harsh review of.
"Have things changed since then?"
I returned with that expectation, but unfortunately, my review was harsh again.
Why did I feel that way?
I'll honestly share my thoughts and feelings about my stay, along with details of my recent visit.
⚠️ This video contains some critical content.
Those who like this hotel may find some of the language offensive. Please understand this before watching.
*This video is a personal opinion based on my experience at the time of my stay.
*This video will be deleted in a few months.
Please share in the comments what you value most when choosing a hotel.
Nakahashi Couple Travel TV brings you hotel stays and couple trips both domestically and internationally.
We would be happy if you would support us by subscribing and liking our videos.
#HamamatsuMarriott #Marriott #HotelReview #NakahashiCoupleTravelTV
This time, I stayed again at the Hamamatsu Marriott, a hotel I stayed at when it first opened and gave a rather harsh review of.
"Have things changed since then?"
I returned with that expectation, but unfortunately, my review was harsh again.
Why did I feel that way?
I'll honestly share my thoughts and feelings about my stay, along with details of my recent visit.
⚠️ This video contains some critical content.
Those who like this hotel may find some of the language offensive. Please understand this before watching.
*This video is a personal opinion based on my experience at the time of my stay.
*This video will be deleted in a few months.
Please share in the comments what you value most when choosing a hotel.
Nakahashi Couple Travel TV brings you hotel stays and couple trips both domestically and internationally.
We would be happy if you would support us by subscribing and liking our videos.
#HamamatsuMarriott #Marriott #HotelReview #NakahashiCoupleTravelTV
国内外を問わず、また、知名度、宿の規模を問わず、不手際を本気で「ごめんなさい!」と思う企業は、その場で(宿で言えば滞在中に)客に謝意を示している場合が殆どですよね。
帰りの送迎車を無償にする、千円程度のものでも良いから手土産をお客さんに差し上げる……
どうしてもお金をかけたく無いにしても……
総支配人や副総支配人じゃないにしても、宿泊部長クラスが「ご意見ありがとうございます&お詫びします」と滞在中に直に挨拶に来る……
とか、そいいうことですよね。。。。
あと、実は私は今の米国マリオット社は嫌いで、アンチマリオットだからということもありますが、
「70から90年代に開業し、今は少し落魄れたホテルが、起死回生で外資のチェーンに入る」ことで生き残りを図ろうとする気持ちは分かるものの、やたらと安易に「マリオットならいいや」的にマリオットに腐乱チャイズ加盟している「昔は名門だったホテル」が多いように思います。
マリオットじゃなくても、もっと相性がいいフランチャイズ先があるだろうに……
と思いたくなるホテルが増えている。