Glad to see the emergency worker able to leave her work station for a break after that call. She needed it.

Ethan is amazing, the call taker was absolutely fantastic

Ah man, when he said "yes she's been pregnant - she gave birth to me" - my heart just broke. He's so earnest and concerned about answering every question as best as he can. Poor kid - dad in hospital and mum with a brain tumour.

"I'm scared she's gonna die."
As a paramedic, I can assure you: there aren't many situation where you are more overwhelmed with what to say now...

The call taker was awesome; she kept Ethan focused. Ethan is amazing, and considering his family situation, he started growing up long before most 12-year-olds.

His dad is in hospital with cancer and his mom has a brain tumor. My heart is breaking for this sweet boy. I just want to give him the biggest Zia (Aunt in Italian) hug ever!

Former 911 call taker/dispatcher here from Tampa. The call taker did an amazing job, getting all the information possible while keeping the young man calm. People fail to realize that help is sent IMMEDIATELY, but we continue to gather information to best inform the responding paramedics. We have amazing technology that can narrow down or pinpoint where the call is coming from, so even if we can't get an EXACT address we can get within a few yards. I would've needed a break after this call too.

12 years old, dad in hospital, mom has a brain tumor having seizures. My heart hurts. Hope the kid is as well as can be expected.

Situations like this are why kids need to be taught their phone number and address. Ethan did a great job but I was surprised a 12-year-old didn't know his phone number.

I'm 32 years old and I think I'd evaporate if I saw my mum like that. 12 years old... what a brave kid

I really hope this poor kid is doing okay now. He's so brave!

Aweh when he said “she has a brain tumour” I started crying. He has probably had to deal with so much

Ethan did a fantastic job!!! I can only imagine how scared he was... having both his parents ill must be very hard, I really hope they'll all be ok and fight through sickness. The call taker did amazing too, it was a really nice team work🫶🫶

She has a brain tumor and dad in hospital with cancer. Holy moly, that kid is breaking my heart. 😢😢😢

Poor kid, dads in hospital and mum has a brain tumor and he's home and his mum has a seizure.  Then I hear his dad has cancer.  I just want to be able to be there for this kid.  The emergency person is brilliant.

He handled it so maturely, really. He wanted to break down but knew that he shouldn't because it would've wasted crucial seconds and stirred up the mom even more. Just real respect to him and the dispatcher.

Ooh my god,I’m here crying,Ethan is such a brave young man..he was so strong.

The call centre operators
are unsung heroes.
My respect goes out
to you all ❤❤

Man that dude kept his cool he's a fricking hero.

shes the one you want answering your call, clearly breaking inside but keeps it profesional to the end