I was bullied by a young man in elementary school. His brother was hit and killed by a car. I went to his brother's funeral, and I stood there with him while he cried and I was just a child. But I understood that even though he was mean to me, the depth of his pain was far worse than mine. I look back on that often. And still think to myself that I made the right choice in being there for someone that would never be there for me

You may forget the faces that sent sympathy even if you appreciated it but you never forget the faces that showed up, that prayed next to you, that cried with you, that answered the phone, that brought a meal. Ever

Confidence doesn't mean you have to know all the answers, confidence means you know that you don't

Honestly, I appreciate the versatility of this conversation. It touches several areas of human life where they mostly experience circumstances that require emotional maturity. The one that got me most is that a hurtful person projects their internal state. It doesn't mean their words are always verdicts about your identity.


Incredible! 👏

This deserves way more attention than it’s getting!

This really landed. Love the reminder to be a well steady, not draining yourself like a waterfall. 👌🏽

5 ways to be a better communicator :

(1) Authenticity.
(2)Rreduce distraction.
(3) Stop over-explaining.
(4) Know how to deal with sadness.
(5) Know how to handle  insult.

When Jefferson mentioned a Captain in the conversation, he used the word, HE at first  but quickly added,  SHE. That is sensitivity and empathy at its max. I love that!

Steven mentioned he sent a message to a YouTuber whose house was damaged by fire and he offered help. Because the message was specific and genuine, that  YouTuber remembered it and thanked  him months later. That shows me glimpses of Steven's good character.

I still remember one girl who came to console me the night my dad passed away. I was 10 then, and it's been more than a decade now

A person should maintain their dignity and good manners in every situation.

You mention when the plane is going through turbulence, we look at the flight attendants to see what emotional state we should be in.

That actually made me think of another scenario, which may not be exactly the same, but still may apply. When a toddler falls, they often look to the adult and if we panic or show major concern, it sends them in that same direction.

Not quite the same, but there may be something there.

Definitely one of the better podcast clips I've watched recently. 2:18

I am glad you mansion it about emotional crisis in management especially in healthcare professionals because I experienced it last month at my son dental office, my son is four year old and like to be curious about everything then when he saw the dentist he said he doesn’t want to open his mouth for her somehow, and I tried to comfort him that was ok but the dentist which is the doctor she was upset and said to reschedule the appointment I was like imagine how could she is working at the children dental clinic if she doesn’t know how to control her emotions and comfort the kids. I work in the healthcare field I know how to deal with my patients because that’s my job! I changed my son dental clinic right after that appointment.

I love this message. We live in a multidimensional world, but when you are in the company of someone, pay them your attention and not fragment out your attention.

This was an awesome and informative session. I'm definately running with these tips. Thank you

This tutorial is top notch This deserves recognition.

This is one of my favorites videos.

#5 is probably the most incredible

I can’t believe how clearly you explained this!

I learned something new today.

Thank you