That's probably the best grooming session he's ever had.  She's so patient and gives lots of positive reinforcement.

“People are scared of you? … That’s embarrassing.”
The delivery. The tone. I can only dream of being capable of such elegant sass someday.

He decided since you were telling him he was a "good boy" so many times that you were on his side and he had to be nice. So cute...

He's probably realizing how good it feels to be groomed since he's awake and aware.
I bet he feels so good. He can feel your calm vibe.

Winnie looked more anxious than aggressive. This groomer took exactly the right approach. Job well done!

She actually talked to him, gave him constant reassurance, acknowledged and respected his boundaries and was kind, patient and gentle but firm. Excellent groomer! That's how it's done.

I can only imagine how appreciative his owners are that you have the knowledge and patience to groom him without sedation or medication! You’re amazing.

As I was watching this video, I was gently brushing my mini poodle who was traumatized by one groomer and needs to be retrained to let me brush him daily. Your voice and constant good boy relaxed my dog so much, that he allowed me to brush him completely! I’m saving this video for future brushing 😂😍😍

As a groomer who grooms incredibly difficult dogs as well she did literally everything right with this dog. I am amazed how many dogs come in and I’m told they were told by the last groomer they needed to be sedated. I wish groomers would just say the dog is too difficult for them. That is 100% acceptable. I applaud her for making this as stress-free and positive as possible for Winnie.

"That is rude and unacceptable."  That cracks me up every time she tells an animal that.

wow you’ve changed this dog & his human’s whole life, you’re fantastic, thank you for educating people like you do

Winnie perked up immediately, even gave a slight smile when you said the magic words "we gonna go for a real walk now".

I've groomed for 46 years and have encountered the same mis interpretation of a dog's behavior. Always loved the challenge of a dog that is considered not groomable. You did a great job explaining and your technique was spot on. It's incredibly rewarding to complete the groom and to have a new grooming friend.

“People are scared of you? That’s embarrassing” I’m so sorry, that that had me in stitches! But in all honesty, Winnie was a super good boy and you handled his groom so professionally Vanessa!

She is the most patient and gentle groomer I have ever seen, everyday I admire her more

The "learn his favorite words" move is a great trick for his future grooms. If the owner supplied the favorite treat and the word they use for treats, then the doggo might be even more cooperative.

Always sad when people say aggression, when alot of it is usually fear, I honestly think his first experiences being groomed were likely rushed and they didn't take into account whether it was stressing him or not
Groomers like you really restore peoples faith in the industry ❤

His nervous lip licking was so sad. I wonder if he had some bad experiences with grooming. He was clearly fearful. You're so kind - thanks for helping Winnie and his family!

he’s visibly shaking, he’s not vicious, he’s just terrified. 💔 ur so awesome

I'm reminded of the Fawlty Towers scene:
Major "What is it?"
Lady "He's a little Shih Tzu"
Major "Is he really? Oh dear, dear, dear. What breed is it?"