Discover how organizations are using Microsoft Copilot Studio agents to transform SharePoint-based ticketing systems into intelligent support solutions.

⏱ Timeline:
00:00 – Intro & agenda
03:44 – How each AI agent works
07:00 – Live demo: first-line ticket support agent
30:33 – Live demo: ticket intelligence agent
52:52 – Q&A

🤖 Copilot Studio: https://www.microsoft.com/en-us/copil...
👉 Explore Plumsail HelpDesk:
https://plumsail.com/sharepoint-helpd...


📞 Contact us:
🔹 Lucidica - IT support solutions: https://lucidica.co.uk/
🔹 Contact Lucidica: service@lucidica.com
🔹 Plumsail: https://plumsail.com/
🔹 Plumsail Blog: https://plumsail.com/blog
🔹 Plumsail Community: https://community.plumsail.com
🔹 Plumsail Support: https://plumsail.com/support

#Microsoft365 #SharePoint #Copilot #CopilotStudio #Plumsail #HelpDesk #AI #MicrosoftTeams