"If I walk by someone who is drowning in a lake, I'm not going to not help them just because they might jump back into the lake. I'm still going to help them."  And THAT folks, is what compassion and empathy look like. You are a beautiful soul. Thank you and thank God for you, your son, and people like you. You're rare. ❤🙏

“Asking for help is a positive thing and it should not be met with punishment.” Amen

As someone with severe deppression and anxiety, having a clean home has a HUGE impact.

Moose tax, thank you for helping this poor lady. I just hope she gets the help she needs.

Dear Homeowner, if you’re reading the comments, it’s so awesome that you’ve taken the first step to achieving the beautiful life you deserve! Someone or some traumatic circumstance has hurt you immensely and this living situation is NOT your fault. It’s such a blessing that Mack and Jason have given you an amazing kickstart to you getting to a healthy, peaceful place. Praying that you will continue your healing with a therapist that can give you the resources you need to be whole again. It will be a slow, difficult process, but you are worth fighting for! You have thousands of real people watching this channel who are cheering for you. May God bless you! 🙏🏼 💜

What got me was the stuffed animal. That’s chopper from one piece. If I recall right, he’s a doctor. Moments earlier, we saw the bag of yarn, and I realized the woman must have crochet’d him herself. I also deal with depression, not this severe, but still god awful. I’m at the point where I keep a trash bag hooked onto my dresser because I couldn’t stand seeing the trash I was making in little piles around my bed. She’s really lucky she had someone who understood some of what she was going through to help her, and can spot the trauma that caused it for what it is. I know where mine came from, and I’m working hard to overcome it. But it’s hard. It’s hard now and it’s going to continue to be hard all the way down. But it’s worth it. Clawing out of that hole is so impossibly worth it.
I hope she knows how proud we all are of her for asking for help.
And I hope she knows how much she’s helped others by setting that example, even if just the once.

Kudos for praising your son publicly. I pray it inspires other parents to do so even privately. 👍🏼🇬🇧

Watching this is making me want to cry
I just paid under £5000 British sterling to have my small trailer cleaned just as you’re doing it and it is indeed PTSD
Your kindness is one of the most beautiful things I’ve witnessed and humankind watching your videos is one of the things that made me brave enough to get someone in to clean it
God bless you abundantly

Watching this made me sob. I grew up under similar conditions. I remember exactly how roaches smell. When the infestation is that bad, they start to literally eat you. I still have some slight scars that aren't really noticable, but to me they're a reminder of where I came from and why I absolutely, under no conditions, can ever go back.

Two days...TWO days...! If there were a compassionate cleaning Olympics, this would be the gold medal winning performance! This was absolutely astonishing. Thankyou for helping this poor person get her dignity back and a clean place to live, you are both heroes to me. (And yes, cockroaches do have a smell).

“mental health is not a “suck it up” situation”. … thank you for saying that.  No truer words have ever been spoken !

Speaking of roaches, when I was about 6 years old, we lived next door to a family beyond filthy. Little did we know. They asked me to feed their new puppy while they were on vacation. Parents thought, no harm there, and I felt so grown up. First morning on the job, bloodcurdling screams from their house. I had walked into a house layered, covered, floor to ceiling, with 3 to 4 inch long desert flying cockroaches. I remember my mom dragging me home, stripping my clothes off on the way, they had swarmed me the instant I stepped in the door. My dad was trying to get both of us out, trying to grab the puppy, no hope for it tho.
Mom scrubbed me head to toe, dad took our clothes and burned them. Truly, to this day, I will hunt a roach to the depths of hell rather than it get away. So Jason,  I admire the fortitude it took for you to face that terror. You are a far better man than I.  God bless you.

As someone with PTSD, never underestimate the power of a clean and organised house to help calm the 'brain chaos'

After many years of moving to different homes as a child and then couch surfing through my 20's, and later being evicted, and almost a year of being homeless, when I finally got my shit together and was stable enough to stay  in my current home, I had lived out of suitcases, laundry baskets, backpacks, boxes, etc, that when I moved in to my new home I really struggled to utilize my closets, dresser, cabinets, drawers. I was so used to having to pick up and go at any time i was reluctant to unpack. I was in a constant state of fear of losing my home and having to pack up and leave again. Overtime I was able to accept that I was going to be in my new home for quite a long time and with help of a friend who lives for organization and space utilization I was able to unpack. When all had been unpacked and put away and everything had a home not only did it make my living environment healthy but it also healed alot of mental and emotional trauma. Just wanted to share my experience and what caused me to not use closets, cupboards, and drawers. I absolutely love this channel and everything and everyone that makes it what it has become. so suck it! 😂❤

This brings back memories. Many years ago, I was in a state of deep Depression and ptsd, living with my daughter in a Apartment. Coming out of an abusive marriage I was so overwhelmed and tired. So trash just piled up. My mum tried to help me, but she was overwhelmed, what I could understand. So I got help from the City I live in. Two very lovely women helped me clean my Apartment, helped me to get new Things for me and my daughter. I am forever grateful. I apologize for my english, not my native language, since I am from Germany.

Your compassion and kindness for these souls is overwhelming. Keep it going.

You guys are seriously amazing. Because no matter HOW the house got into this condition, the person living there deserves the dignity of having a clean home. Hopefully it gives them the incentive they need to get themselves in order.

You're an angel for not only helping the people you do these cleanings for but also increasing awareness, understanding, and empathy among your viewers for people who suffer from mental illnesses. Thank you for making the world a little less awful.

And this is why I send you money every month. You and Jason truly are a blessing.

Never ever degrade somebody with hoarding issues. I've had mental issues since my early teens. I'm now 61 and have battled with hoarding for years. Sometimes I won but sometimes it won. I'm now coping much better but hoarding does not mean a person is lazy. I've spent days in my bed wanting to get up and "fix" my house but couldn't bring myself to get up out of my "comfort zone" and do it. Now I can do what needs to be done but there are days when I still have lots of issues. Do I have a perfect home? No but it looks presentable and I can allow people to come in. My heart goes out to others that suffer the way I have. It's no fun especially when you can't turn your brain off to rest.